Search Site

Our Privacy Policy

Nicholas Sparks Foundation Collection Website Privacy Policy. This Website is owned and operated by Foundation Enterprises, LLC, under exclusive license from The Nicholas Sparks Foundation. We understand that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. In order to demonstrate our firm commitment to protecting your privacy, we have created this privacy statement disclosing the information gathering and dissemination practices for this website, and explaining how Foundation Enterprises, LLC ("Foundation Enterprises," "us" or "we") uses and protects your information. By using Foundation Enterprises, www.nsparksfoundationcollection.com and any of its related sites, application, services and tools (collectively, the “Website”), you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.  Accordingly, this Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing, and protection of your personal information.

By accessing and using the Website, you certify that you have read, understand, and agree to this Privacy Policy ("Privacy Policy"), regardless of whether you are a registered account ("Account") holder (registered and non-registered Account holders, and any other user of the Website collectively, "User" or "Users"). The Website is owned, operated, and administered by Foundation Enterprises. Foundation Enterprises reserves the right, in its sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time without further notice and such modifications are, unless otherwise stated in this Privacy Policy, effective immediately. If this Privacy Policy is modified, such changes shall be posted on the Website. You should check the Website's Privacy Policy from time to time to ensure that you agree with any changes. User's continued use of the Website after any such changes constitutes User's acceptance of the revised Privacy Policy. If User does not agree to this or any future Privacy Policy, User shall not use or access (or continue to use or access) the Website.

Data Collection: The information we learn from Users not only enables us to provide services to our customers, but also helps us to personalize and continually improve User's Website experience. When a User registers an Account with Foundation Enterprises, or otherwise make use the Website, a User may voluntarily provide certain information to Foundation Enterprises including, but not limited to, User's legal name, contact information including physical address and/or email address, demographic information such as post code or location, login credentials for the Website, payment information (such as payment card details), purchase and transaction information and any other information (including, without limitation, personally identifiable information) User provides to Foundation Enterprises (collectively, "Data"). You should not provide Foundation Enterprises with any Data or submit any Data to Foundation Enterprises unless you would like that Data to be used by Foundation Enterprises in accordance with this Privacy Policy. Except as noted in this Privacy Policy, your Data is NOT sold, rented or shared with third parties (other than Nicholas Sparks, Nicholas Sparks Productions, and other Nicholas Sparks related entities, including Willow Holdings, Inc.) without your consent.

Foundation Enterprises also receives and stores certain types of other, non-personally identifiable, information whenever you interact with the Website. This information includes, but is not limited to, your Internet Protocol ("IP") address, device type, operating system type, browser type, domain and other system settings, language preferences, country and time zone where your device is located, address of the web page that referred you to our Website, and information about your interaction with the Website, such as which pages you visit and which products you view (collectively, "Other Information"). Gathering of this Other Information assists Foundation Enterprises in providing a better Website experience for the User by, for example and without limitation, providing the User with improved products, services, and/or advertising tailored to the User's personal preferences. This Other Information will be treated as non-personally identifiable for purposes of this Privacy Policy. Of course, if we do combine this Other Information with personally identifiable Data, then such Other Information will be treated as personally identifiable for the duration that it is combined. We cooperate with requests from law enforcement and government officials conducting criminal investigations in accordance with our Privacy Policy to help keep our community safe.

Use of Cookies: Like most website operators, Foundation Enterprises uses cookies to collect and store User's preferences, usage habits, and record session information. A cookie is a small data file that is transferred to User's hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL, computer IP address, domain type, browser type, the country, state, and telephone area code where User's server is located, the pages of the Website viewed, and any search terms entered on the Website. These cookies allow Foundation Enterprises to customize the Website content to User's preferences, profile, and/or demographic information. Foundation Enterprises does not link the stored information to any personally identifiable information. Users may configure their browser to accept or reject all or some cookies, or notify User when a cookie is set. Users must enable cookies from Website in order to use some functions on the Website. For the exhaustive list of cookies we collect see the List of cookies we collect

Use of Collected Information: Foundation Enterprises is NOT in the business of renting or selling your important information to others. Accordingly, Foundation Enterprises will not disclose, sell, rent or otherwise transfer User Data, except as otherwise provided for in this Privacy Policy, in the Terms of Use, or as required or permitted by applicable law. Foundation Enterprises will only disclose, transmit, share, or provide access to User Data and/or Other Information as follows: (a) as provided in the Terms of Use or this Privacy Policy; (b) pursuant to User's consent, authorization, or designation; (c) to Foundation Enterprises agents, employees, or contractors as necessary, in Foundation Enterprises's discretion, to perform or provide the products or services requested or purchased by User; (d) as required by law, subpoena, or order of any court or government agency having jurisdiction over Foundation Enterprises; and/or (e) if Foundation Enterprises or the Website are purchased in whole or in part, in which event the third-party purchaser will have access to and use of the Data in accordance with the Terms of Use and this Privacy Policy. Further, in accordance with this Privacy Policy, selected contact information provided by Users will be shared with The Nicholas Sparks Foundation, Nicholas Sparks Productions, and/or Nicholas Sparks/Willow Holdings, Inc. so that they may contact you directly. Foundation Enterprises may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our Terms of Use or protect our operations or users.

Foundation Enterprises will use the collected information to provide its services to its Users and to make the User's Website experience as enjoyable as possible. Accordingly, we may use your collected information to customize your content and make suggestions for you, send you updates on products or services, and/or respond to any comments or submissions you make to Foundation Enterprises. Additionally, Foundation Enterprises gathers information for internal record keeping and internal market research purposes. To that end, we may use the gathered information identified herein to customize the website according to your interests and/or contact you by email to request additional information.

When providing information to the Website, you may be able to restrict the collection or use of your personal information by checking a box on certain forms indicating that you do not want the information to be used by anybody, including Foundation Enterprises, for direct marketing purposes. If you have previously agreed, either explicitly or in accordance with the terms of this Privacy Policy, to Foundation Enterprises using your personal information for direct marketing purposes, and no longer wish for Foundation Enterprises to use your personal information in that way, you may communicate your preference by writing to Foundation Enterprises, LLC, 1331 McCarthy Boulevard, New Bern, NC 28562 or by emailing Foundation Enterprises at NSFC@FoundationenterprisesLLC.com. You may also request details of personal information which we hold about you by reviewing your User Account details through the Website, or by writing or emailing to the addresses above. If User believes that any information held by Foundation Enterprises is incorrect or incomplete, User agrees to either update such information through the Website or to write or email Foundation Enterprises as soon as possible with the correct or complete information.

Furthermore, Foundation Enterprises may use third-party analytics services to help analyze how Users make use of the Website. The information collected for this purpose is not personally identifiable (e.g. your IP address or other information not individually identifiable). Such information will be disclosed to or collected directly by these service providers.

Security: Foundation Enterprises takes the security of User's Data and other personal information very seriously and wants Users to feel comfortable using the Website. Accordingly, Foundation Enterprises has implemented industry standard technology designed to keep User Data and other personal information safe. We offer the use of a secure server. All supplied sensitive/credit information that you may offer to us is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than sixty (60) days. If and when we request a credit card for orders, we will reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing, and you agree to allow us to do so. If you do give us your credit card information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off or log off when finished using a shared computer.

Passwords: All Accounts are password protected. When Users create an Account, Users shall choose a unique username and password. Users shall not disclose their username or password to any third party or permit any third party the use of their username or password. Furthermore, Users are solely responsible for maintaining the confidentiality of their username and password and for any and all activities that occur under that name and password. User may change his/her password at any time. User is solely liable for all activity, whether or not authorized by User, which occurs under User's Account or password. User shall immediately notify Foundation Enterprises if User has any suspicion that an unauthorized party is accessing User's Account. Know that Foundation Enterprises will never ask for User's password in an unsolicited phone call or email.

Right to Delete/Terminate Account: Foundation Enterprises, in its sole discretion, may delete User's Account or Data with or without notice or liability to User. Foundation Enterprises reserves the right to permanently block any User who violates this Privacy Policy or the Terms of Use. Even after deletion of an Account, Foundation Enterprises may retain User Data for archival purposes (as long as reasonable for business or legal purposes). This Data is maintained to allow Foundation Enterprises to recover Data and restore Account(s) in the event of equipment or system failure or to abide by legal requirements.

Third Party Links: The Website may contain links to other websites. Foundation Enterprises is not responsible for, and shall have no liability to User with respect to, the privacy policies, terms of use, content, products, services, and/or operations, practices or policies on these other websites. When linking to another website a User should read the terms of use and privacy policy posted on that website. Foundation Enterprises's Terms of Use and Privacy Policy only govern Foundation Enterprises's Website. When accessing a third-party website via a link, the User is leaving Foundation Enterprises's Website and is conducting User's business or other transactions with such other third-party, not with Foundation Enterprises.

Email Choice/Opt-out: User may choose not to receive Email updates, notifications, and/or advertisements related to the Website by choosing the appropriate opt-out option in the email containing such notification or advertisement. All such updates, notifications, and advertisements will also include instructions for opting-out of those communications in the future.

International Users: Foundation Enterprises may collect, process, and maintain User information in the United States, where privacy laws may not be as protective as in a User's home country. Users using the Website from outside the United States are consenting to the transfer of User's information to the United States for processing and maintaining in a manner consistent with this Privacy Policy.

California Online Privacy Protection Act Compliance: We value your privacy, and so if you are located in California, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties pursuant to those regulations without your consent.

Children under 13 and 18: The Foundation website is a general audience website, and we are in compliance with the requirements of the Children's’ Online Privacy Protection Act ("COPPA"). We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 years of age we will take steps to delete the information as soon as possible. If we sell products and if you are under 18, you may use our site only with the involvement of a parent or guardian.

Our Companywide Commitment to Your Privacy: To ensure that your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.

Mergers, Acquisitions and Bankruptcy: In the event that Foundation Enterprises is acquired by or merged with any third party entity, Foundation Enterprises reserves the right, in any of these circumstances, to transfer or assign Users' Data, and the licenses obtained from User for Data, and any information Foundation Enterprises has collected from User. In the unlikely event of Company's bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Foundation Enterprises may not be able to control how User's personal information is treated, transferred, or used.Last Updated: November 22, 2013 ND: 4820-6171-2406, v. 1

Mobile Privacy. We may offer you the ability for you to connect with our sites, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.

When you download or use our Mobile Applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location based services or products, such as advertising, search results, and other personalized products and content. Most mobile devices allow you to control or disable location services in the device's setting's menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.

Effective for current users: November, 22, 2013 and superseding all previous versions of the Privacy Policy.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.